Thank you for choosing Qualifyde for your interview needs. We aim to provide you with a seamless experience. However, if you find yourself in a situation where you require a refund, please read our refund policy carefully.
1. Eligibility for Refunds:
Refunds may be issued under the following circumstances:
- Technical issues preventing you from accessing or using the platform.
- Dissatisfaction with the quality of service provided by Qualifyde.
- Cancellation of scheduled interviews with a valid reason.
- Refund requests must be made within 24 hrs of the occurrence of the issue.
2. Return Process:
To request a refund, please contact our customer support team at support@qualifyde.com or by calling 9905417912. Provide details about the issue you encountered and any relevant documentation.
Our support team will review your request and guide you through the refund process.
3. Refund Method:
- Once your refund request is approved, refunds will be processed within 48 hrs.
- Refunds will be issued via the original method of payment used for the purchase.
4. Exceptions and Limitations:
- Refunds will not be provided for unused subscription periods.
- No refunds will be issued for cases where the issue is due to user error or misuse of the platform.
- Refunds are not available for partial usage of the platform’s services.
- Customer Responsibilities:
- Customers are responsible for providing accurate information regarding the issue encountered.
Please cooperate with our support team and provide any requested information or documentation promptly to expedite the refund process.
6. Contact Us:
If you have any questions or concerns about our refund policy or need assistance with a refund request, please contact our customer support team at support@qualifyde.com or by calling 9905417912.
